Gmail App Crashing: How To Fix It Quickly


Hello there! Have you been struggling with your Gmail app crashing? Having such a vital communication tool malfunctioning can be frustrating, especially when you depend on it for work, personal communication, and various other activities.

The good news here is that you're not alone with this, and there are several solutions you can try to fix the problem. In this article, I'll share with you eight quick and easy ways to resolve Gmail app crashing issues, so let's dive in!

What causes the Gmail app to keep crashing?

If you're experiencing the frustration of a Gmail app that keeps crashing, it's important to know what's causing the issue. Here are some common reasons why the Gmail app keeps crashing:

1. Outdated app version

One of the leading causes of the Gmail app crashing is using an outdated version of the app.

Outdated app version

App developers are continually improving their software, and outdated versions may have bugs or compatibility issues with the latest operating systems.

If the Gmail app crashes frequently, it's worth checking if there is an update available in the app store.

2. Software updates

Another potential cause of the Gmail app crashing is outdated software on your phone. When you don't update your phone's operating system regularly, it can cause compatibility issues with the Gmail app.

Developers often release software updates to fix bugs and improve performance, so keeping your phone up to date is essential.

3. Cache and data

Over time, the cache and data stored by the Gmail app can become corrupted or overloaded, causing it to crash. When you use an app frequently, it accumulates temporary data to make loading faster, and this data can build up over time.

Clearing the cache and data can help the app function correctly and prevent crashes.

4. Battery optimization

Battery optimization is a feature available on some phones that helps save battery life by closing apps running in the background. While this is an excellent feature for preserving battery life, it can cause the Gmail app to crash if it's closed while still in use.

Disabling battery optimization for the Gmail app can help prevent this issue.

5. Third-party app interference

Certain third-party apps installed on your phone might interfere with the Gmail app's performance, leading to crashes. Identifying which apps are causing the problem can be challenging, but uninstalling apps you recently installed before the issue began may be a good place to start.

6. Permission issues

The Gmail app may crash if it doesn't have the necessary permissions to access certain features on your phone, such as the camera or microphone. It's essential to check and adjust app permissions to prevent this issue.

7. Hardware issues

Sometimes, the cause of the Gmail app crashing is due to hardware issues with your phone. If your phone is overheating or has a faulty battery, it can cause the app to crash. Addressing any hardware issues with your phone can help prevent this problem from occurring.

Now that we've identified some of the common causes of the Gmail app crashing let's move on to the solutions to fix it.

1. Restart your phone

If you're experiencing issues with the Gmail app crashing, the first solution that I always try when the Gmail app crashes is to restart my phone. Restarting your phone is a simple yet effective way to fix most app crashes, including Gmail. Here's how you can do it:

  • Press and hold the power button down on your phone until the power menu appears.
  • Tap on "Restart" or "Reboot."
  • Wait for your phone to restart completely.
  • Open the Gmail app again and check if the issue is resolved.

Sometimes, a quick and simple restart is all it takes to resolve the issue. If the Gmail app was not responding due to a minor glitch or temporary bug, restarting the phone might be enough to solve the problem. Restarting your phone regularly is also a good practice to keep it running smoothly.

If the issue continues to persist, move on to the next solution.

2. Clear cache and data

As someone who has experienced the utter frustration of a Gmail app crashing, I can tell you that clearing your Gmail app's cache and data is a simple yet effective solution that you should try before moving on to other methods.

Clear app cache

This method will help resolve any issues that are causing the Gmail app to malfunction.

However, you should note that clearing data will remove any unsynced emails, so it's crucial to back up important messages before you proceed. Here's how to clear your mobile device’s cache and data:

  • Go to your phone's "Settings."
  • Scroll down a bit and tap on "Apps" or "Application Manager."
  • Find and select the "Gmail" app.
  • Tap on "Storage."
  • Find the "Clear Cache" tab, tap on it, and then tap on the "Clear Data" tab.
  • Reopen the Gmail app and sign back in.

By following these steps, you'll be able to clear the cache and data of your Gmail app, which can help resolve any issues that may be causing the app to crash.

After clearing the cache and data, reopening the Gmail app and signing back in will refresh the app and may fix any previously occurring issues.

Remember, clearing data will remove any unsynced emails, so it's vital to back up your important messages before proceeding with this method. You can do this by simply forwarding them to your email address, saving them to your device, or using cloud storage.

If the Gmail app still keeps crashing after clearing the cache and data, then don't worry; there are other methods to try.

3. Update the Gmail app

Another simple yet effective solution to prevent your Gmail app from crashing is to keep it updated. App updates often come with bug fixes and improvements that can quickly solve any issues that may be causing it to malfunction. Here's how you can ensure your Gmail app is up-to-date:

  • Open the Google Play Store app.
  • Look and tap on the three horizontal lines in the top-left corner of the screen.
  • Select the "My apps & games" tab from the drop-down menu.
  • Look for the "Gmail" app in the list of apps on your device.
  • If an app update is available, you will see the option to "Update" next to the Gmail app. Tap on it to initiate the update process.
  • Wait for the update to complete, and then relaunch the Gmail app.

Keeping your Gmail app updated ensures that you have the latest version with all the necessary bug fixes and improvements. This way, you can stay ahead of any potential issues that may cause your app to crash. 

Additionally, you can enable automatic updates for the Gmail app so that you don't have to check for updates all the time manually.

To enable automatic updates for the Gmail app, follow these simple steps:

  • Tap to open the Google Play Store app on your device.
  • Look and tap on the three horizontal lines in the top-left corner of the screen.
  • Select "Settings" from the drop-down menu.
  • Scroll down and select "Auto-update apps."
  • Choose the tab in the options menu that says "Auto-update apps over Wi-Fi only" or "Auto-update apps at any time."

Enabling automatic updates ensures that your Gmail app is always up-to-date without requiring extra effort. Keep your Gmail app updated, and you'll never have to worry about crashes and other issues that may affect your productivity.

4. Uninstall and reinstall the Gmail app

If you are still experiencing the Gmail app crashing, uninstalling and reinstalling the app can be a game-changer. Sometimes, corrupted files can cause the app to malfunction, but a clean installation can fix the issue.

Here's how to uninstall and reinstall the Gmail app:

  • Press and hold the Gmail app icon on your phone's home screen.
  • Drag the Gmail app icon to the "Uninstall" option at the top of the screen and then release.
  • Go and tap the Google Play Store app and search for the Gmail app.
  • Select the Gmail app from the search results and click on the "Install" button.
  • Wait for the Gmail app to download and install on your device.
  • Open the Gmail app and sign in.

Remember that uninstalling and reinstalling the Gmail app will remove all your settings, configurations, and data. However, your emails will still be available on the server, and you can access them by logging in to your Gmail account on a browser.

In some cases, a faulty Gmail update might have caused the app to crash. By uninstalling and reinstalling the app, you'll have the latest version of the app, which may have fixed the problem.

5. Check for software updates

Keeping your phone's software up to date is essential to avoid any app crashes, including the Gmail app. An outdated operating system can cause incompatibility issues, making the app unstable and prone to crashing.

5. Check for software updates

So, ensure your phone is always up to date by regularly checking for any available software updates.

Here's what you can do to check for software updates:

  • Go to your phone's "Settings" menu by tapping the gear icon.
  • Scroll down until you see the "System" or "Software Update" and tap on it.
  • If there's an update available, you'll see a notification, "Download and install." Tap on it.
  • Wait for it to complete downloading, and then tap "Install now."
  • Your mobile device will then restart and install the update.

Note that the update process might take some time, depending on your internet speed and the size of the update. So, make sure that you have a stable internet connection and enough battery life before proceeding with the update.

Moreover, keeping your phone's software up to date not only fixes app crashes but also improves the overall performance of your device, enhances its security, and adds new features. Therefore, staying up to date with the latest software updates is always recommended.

In case you're not able to update your phone due to some issues, you can try the following solutions:

  • Restart your phone and try again.
  • Clear the cache and data of the "Software Update" app.
  • Check your internet connection and try again.
  • Contact your mobile device's manufacturer or service provider for further assistance.

By keeping your phone up to date, you can prevent the Gmail app from crashing and enjoy seamless communication without any interruptions.

6. Disable battery optimization

If your Gmail app keeps crashing, you may need to disable battery optimization. Some phones have a battery optimization feature that can cause apps to crash in the background. Here's how to disable it:

  • Go to your phone's "Settings."
  • Scroll down and tap on "Battery."
  • Look and tap on the three vertical dots in the top-right corner and select "Battery optimization."
  • Tap on "Not optimized" and select "All apps."
  • Find and select the "Gmail" app.
  • Select "Don't optimize."

You're telling your phone to keep the Gmail app running smoothly in the background by disabling battery optimisation. This means that your phone won't try to save battery life by limiting the app's performance, which can cause it to crash.

Note that the steps to disable battery optimization may vary depending on your phone's manufacturer and operating system. If you're having trouble finding the battery optimization feature, check your phone's user manual or do a quick search online for your specific phone model.

7. Check for third-party app interference

Another possible reason for the Gmail app crashing is third-party apps that are interfering with it.

It's not uncommon for a new app to cause issues, so if you recently installed a new app before the Gmail app started crashing, it's a good idea to start troubleshooting here. Here's what you can do:

Uninstall recently installed apps

If you recently installed a new app, try uninstalling it to see if that resolves the issue. This will help you determine if the new app is the cause of the problem.

Check app permissions

Another thing you can do is to check for any app permissions that might be affecting the Gmail app.

Some apps may be granted permission to access the Gmail app, which can cause conflicts and crashes. Here's how you can check and disable app permissions:

  • Go to your phone's "Settings."
  • Scroll down and tap on "Apps" or "Application Manager."
  • Find and select the "Gmail" app.
  • Tap on "Permissions."
  • Check if any apps have permission to access the Gmail app.
  • Disable any apps that might be interfering with the Gmail app.

By checking and disabling app permissions, you can ensure that only the necessary apps have access to the Gmail app and avoid potential conflicts.

In addition, it's also important to keep in mind that some apps may run in the background even when you're not actively using them, which can cause performance issues for other apps, including the Gmail app.

So, make sure to keep a look out for your phone's overall app usage and uninstall any apps that you don't need or that are causing issues.

With these steps, you can troubleshoot and fix the issue of third-party app interference that may be causing the Gmail app to crash.

8. Need further assistance? Contact Gmail support

If you have tried all the previous solutions and your Gmail app still keeps crashing, don't worry; one more solution might help you fix the issue.

Contact Gmail support

That is, contacting Gmail support for further assistance. Here's how you can reach them:

  • Open the Gmail app on your phone by tapping on the icon, search for the three horizontal lines in the top-left corner, and tap on it to get the drop-down menu.
  • Scroll down until you reach the very bottom of the menu and tap on "Help & feedback."
  • Next, tap on "Contact us" at the bottom of the screen.
  • You'll be redirected to a new page, where you can choose the specific issue you are facing from a list of common problems.
  • Select the "Gmail App not working" or the "Gmail App keeps crashing" from the list of issues.
  • After you select the specific problem, you'll be provided with a list of possible solutions. If none of the solutions works, click on "No" when asked if the solution helped you.
  • You'll then be directed to a new page where you can fill out a form detailing your problem and your contact information.
  • Once you've filled out the form, click on "Submit" and wait for Gmail support to get back to you with a possible solution.

When filling out the form, try to be as descriptive as possible when explaining your issue. The more details you provide, the easier it will be for Gmail support to help you. Remember to include any error messages you've received and any troubleshooting steps you've already tried.

Once you've submitted the form, Gmail support will get in touch with you as quickly as possible to help you resolve the issue. It may take a while for them to respond, so be patient and keep an eye on your inbox.

In some cases, Gmail support may ask you to provide additional information or try some troubleshooting steps before they can resolve the issue. Follow their instructions carefully and provide any additional information they need promptly.

Contacting Gmail support may be your last resort, but it's always good to know that help is just a few taps away. Don't let a crashing Gmail app get in the way of your productivity. Contact Gmail support and get back to your emails in no time.


So there you have it! I hope the tips and tricks that I shared in this article have been helpful in resolving the Gmail app crashing issue on your phone. Remember, these solutions are tried and tested, so there's a good chance that one or more of them will work for you.

If your Gmail app keeps crashing, don't panic. Start by restarting your phone and clearing the cache and data of the Gmail app. Updating the app, uninstalling and reinstalling it, checking for software updates, and disabling battery optimization are also worth trying. 

Moreover, be sure to check for any third-party app interference and permissions that might affect the Gmail app.

Lastly, if all else fails, don't hesitate to contact Gmail support for further assistance. Following these simple steps can resolve the Gmail app crashing issue and keep your communication flowing smoothly. Good luck, and happy emailing!

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