Are you sick of Facebook Messenger displaying "Attachment Unavailable" when you try to view pictures, videos, or other media that has been sent to you but they won't load? It might be annoying.
Fortunately, there are a number of steps you can do to resolve this problem and restore access to your Messenger attachments.
In this article, we are going to explain how to recognize the typical reasons why an attachment is unavailable and provide you with step-by-step directions on how to resolve the issue.
Read on if you want to stop getting the message "Attachment Unavailable" and again start enjoying your Messenger conversations.
What does “attachment unavailable” mean on messenger?
The "Attachment Unavailable" message on Facebook Messenger means that a message's attached file or media could not be opened or downloaded. Several factors, like network problems, software bugs, or privacy settings, could be the reason for this.
Users of Facebook Messenger can transmit a variety of attachments, including documents, photographs, videos, and audio files.
The "Attachment Unavailable" warning that appears when you receive a message with an attachment typically indicates that the item was either not downloaded completely or has been removed from the server.
Sometimes a file may be too big or its format might not be accepted by Messenger.
A privacy setting is another frequent cause of Facebook attachments unavailable. If the sender of the attachment selected their privacy options to "Only Me" or "Custom," you won't be able to see the attachment.
You can either request that the sender change their privacy settings or resend the attachment in this situation.
How to fix attachment available on messenger?
Below are some steps you can follow to troubleshoot the attachment unavailable messenger problem.
On Android: Go to Settings > Apps > Messenger > Storage > Clear Cache.
On an iPhone: Select Offload App under Settings > General > iPhone Storage > Messenger.
These are pretty much all the steps you can try to troubleshoot the “Attachment Unavailable” problem. If none of these work you can always ask the sender to resend you the attachment to any other social media platform.
Is my phone’s storage causing this problem?
Yes. The storage capacity of your phone may limit your ability to read Messenger attachments. You might not be able to properly download or see attachments that have been sent to you over Messenger if your phone's storage is full or nearly full.
The Messenger app will download any attachments you get so you may read them when you receive them. There may not be enough room for the attachment to download if your phone's storage is full.
You may only be able to view a portion of the attachment as a result, or you may receive "Attachment Unavailable" problems.
Go to your device's settings and seek the storage option to check your phone's storage. You can see here how much space is free and how much is being utilized on your phone. There are various ways to free up storage if you're running out of space:
By following the above steps you can download attachments in Messenger and avoid facing the “Attachment Unavailable” problem.
Conclusion
In conclusion, there may be a number of causes for your Facebook Messenger "Attachment Unavailable" issues. It could be caused by issues with network connectivity, faulty or old versions of the apps, or even privacy settings.
However, there is a very common problem that is sometimes disregarded and it is how much storage space your phone has will affect your capacity to read Messenger attachments.
You may experience "Attachment Unavailable" problems when your phone's storage is full or nearly full since it will prohibit you from correctly downloading or displaying attachments.
By following the above steps you are certain to not face this issue anymore. We hope you find this article helpful. Share with your friends who may be facing this problem. This was all from our end. Have a great day ahead!!!